Episode 64
Why You Should Combine Philosophy and Execution in Sales with Ronnell Richards
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In this episode of the Science of Selling STEM, I had a chat with Ronnell Richards, the Founder of Business & Bourbon, a platform dedicated to helping people do business better. Ronnell has built a career out of creating businesses and developing sales professionals into high-level performers. He’s taught individuals how to feel part of a team and perform better as a result. He successfully strategized with both small and large businesses to take their progress to the next level. This has given him a unique perspective on success that he brings to every aspect of his life.
As an award-winning entrepreneur, Ronnell knows what it takes to aim high and hit even higher. Within ten minutes of listening to Ronnell, you’ll see why he's been so successful as a sales coach, entrepreneur, business coach, speaker, and trainer. He and I discussed how his parents instilled in him the values that made him a success in sales and entrepreneurship at a young age, why philosophy is important in sales, what effective sales leadership looks like, and so much more. Get ready for the sales development training of a lifetime in this 42-minute episode.
And if you ever need help with a sales or leadership issue don't hesitate to book a complimentary clarity session with me HERE. You can also email us at podcast@transformedsales.com with any suggestions or comments about the podcast.
On Today’s Episode of the Science of Selling STEM:
- How his upbringing equipped him for a long and successful sales and entrepreneurship career (01:59)
- Shut the Hell Up and Sell: Philosophy + Execution in Sales (10:05)
- Why you need to learn how to build a connection in a short period of time (16:00)
- Disrupting an improperly built system that programs salespeople to be too product-focused (20:41)
- How to help your sales managers consistently lead their teams to success (25:17)
- Business and Bourbon: Creating an environment that’s conducive to building relationships and connection (30:24)
- Everything he’s most grateful for (36:43)
Connect with Wesleyne Greer:
- Wesleyne’s Website
- Wesleyne on LinkedIn
- Wesleyne on Facebook
- Wesleyne on Twitter
- Email Her at wesleyne@transformedsales.com
Connect with Ronnell Richards:
- Ronnell on LinkedIn
- Business and Bourbon
- Ronnell on Instagram
- Ronnell’s Website
- Ronnell@RonnellRichards.com
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Transcript
As a sales manager, you are judged by the
Wesleyne Greer:performance of your team, and you're praised when they do
Wesleyne Greer:well. But one thing that you've not been able to figure out is
Wesleyne Greer:how to get everyone on your team consistently hitting quota every
Wesleyne Greer:single month. On the Snack size sales podcast, we discuss the
Wesleyne Greer:science of selling stem sales leadership in the science,
Wesleyne Greer:technology, engineering and manufacturing fields is
Wesleyne Greer:difficult. You will learn from sales managers just like you
Wesleyne Greer:that will give you actionable insights and tips on how to
Wesleyne Greer:develop as a leader and achieve your revenue targets every
Wesleyne Greer:single month. So pop your headphones in and get ready to
Wesleyne Greer:listen to my guests today. They will give you information and
Wesleyne Greer:inspiration to ensure that you have actionable insights that
Wesleyne Greer:you can put into place today. Hello, and welcome to another
Wesleyne Greer:episode of the science of selling stem today. I am so
Wesleyne Greer:delighted to have Ron L. Richards here with me. How are
Wesleyne Greer:you doing today?
Ronnell Richard:Wesleyne. I'm fantastic. You know, really been
Ronnell Richard:looking forward to this been on been on my calendar for about a
Ronnell Richard:month, you're super busy, it's hard to pin you down. So let's
Ronnell Richard:knock it out.
Wesleyne Greer:Awesome. Let me tell you guys a little bit about
Wesleyne Greer:Ron. Now he has built a career out of creating businesses and
Wesleyne Greer:developing sales professionals into high level performers. He's
Wesleyne Greer:taught individuals how to feel part of a team and perform
Wesleyne Greer:better as a result, he successfully strategize with
Wesleyne Greer:both small and large businesses to take their progress to the
Wesleyne Greer:next level. This has given him a unique perspective on success
Wesleyne Greer:that he brings to every aspect of his life. As an award winning
Wesleyne Greer:entrepreneur, Ron now knows what it takes to aim high and hit
Wesleyne Greer:even higher.
Ronnell Richard:Wow, that's low corporate, aim high and hit
Wesleyne Greer:higher. I'm so excited to dig into your
Wesleyne Greer:background. So tell me how did you start your career? And how
Wesleyne Greer:did you get to where you are now?
Ronnell Richard:Well, I wish that it wasn't such a long
Ronnell Richard:story. But it is a long story because it's a long, long time
Ronnell Richard:ago.
Ronnell Richard:So you know, my journey and path to corporate sales. And that
Ronnell Richard:world is is not like a lot of folks, right? Like a lot of
Ronnell Richard:people that go to college and get that corporate job. And
Ronnell Richard:yeah, it wasn't the case for me. So you know, I started out as a
Ronnell Richard:kid really in into entrepreneurship, right. But my
Ronnell Richard:parents were entrepreneurs. And you know, and so I got an
Ronnell Richard:education in cells and business that most kids just don't get it
Ronnell Richard:that young of an age, right? I'm working cash registers, I'm
Ronnell Richard:learning how to do add on cells, I'm taking deposits to the bank,
Ronnell Richard:doing things like that we're doing inventory, right. Not fun
Ronnell Richard:stuff for kids. But it really kind of set me on a course for
Ronnell Richard:where I first of all helped me to identify where my talents lay
Ronnell Richard:right in terms of communicating with people and being able to
Ronnell Richard:articulate myself really well. Right. And so I kind of learned
Ronnell Richard:that an early age and was able to kind of lean into that. So
Ronnell Richard:you know, fast forward into my college years. You know, that's
Ronnell Richard:when I started my first professional sales job. But you
Ronnell Richard:know, I was always a salesperson, always a
Ronnell Richard:salesperson, right? Always the salesperson, always an
Ronnell Richard:entrepreneur as a kid, you know, and I didn't do it. All right,
Ronnell Richard:because that was a horrible.
Ronnell Richard:I'm a horrible artist. But I've got notebooks of all my little
Ronnell Richard:business ideas, right? Anyway, so fast forward to college is
Ronnell Richard:when I started my first professional sales gig. And that
Ronnell Richard:was working for a jewelry company. Right. And that's how I
Ronnell Richard:got into sales professionally and worked for that jewelry
Ronnell Richard:company did pretty well. And you know, became one of their sales
Ronnell Richard:managers after being a sales leader for a bit. And yeah,
Ronnell Richard:that's something I'm pretty proud of, you know, this was I
Ronnell Richard:became a sales manager for them, I think at 21. It's reference
Ronnell Richard:21. And at the time, I was the youngest sales manager in their
Ronnell Richard:company and the only African American sales manager in the
Ronnell Richard:company. And I'm going to claim it because I think that it's
Ronnell Richard:true, and I can't confirm it, but I believe I was the very
Ronnell Richard:first so which is something that brings me great pride. So
Ronnell Richard:anyway, did that for five ish years, right jewelry industry.
Ronnell Richard:And then then I transitioned into technology in the telecom,
Ronnell Richard:like, wow, that's a pretty big jump, right? Like how do you go
Ronnell Richard:from selling jewelry to selling telecom technologies? Well, you
Ronnell Richard:know, that was right around the turn of the millennium, right,
Ronnell Richard:right after that, and telecom was booming, right, tons of what
Ronnell Richard:we call at the time Sealegs competitive local exchange
Ronnell Richard:carriers hopping into the local services, b2b market and there
Ronnell Richard:were a ton of companies out there and I just happened to
Ronnell Richard:have some friends that went over to one of these companies and
Ronnell Richard:they were actually jewelry guys as well. They had been in
Ronnell Richard:leadership in jewelry and they were just killing it. They were
Ronnell Richard:killing they said, Oh, no, you need to come over and do this.
Ronnell Richard:And at the time, I had actually transitioned to a I was doing I
Ronnell Richard:was on the street, I was on the road and it sucks the worst job
Ronnell Richard:I've ever had. But I was on the road as a traveling wholesale
Ronnell Richard:jewelry guy. God was very stressful. You driving around
Ronnell Richard:with a million dollars worth of jewelry is not. It was tough.
Ronnell Richard:Anyway. So that's how I got into into the telecom industry,
Ronnell Richard:right? There's some friends and kind of took off from there had
Ronnell Richard:some success at my very first company, McCloud, USA. Again, my
Ronnell Richard:background is entrepreneurship. I've always known that I was
Ronnell Richard:going to be an entrepreneur, it's who I am. And so you know,
Ronnell Richard:after working for a couple of companies in that run, that's
Ronnell Richard:when I started, my first company started my company rd Direct,
Ronnell Richard:which was a channel agency focused on selling telecom and
Ronnell Richard:technology solutions b2b and grew that and had some really
Ronnell Richard:good success there. transition that to a few other companies
Ronnell Richard:doing some of the same things. Again, this is a long story. So
Ronnell Richard:I'm going to try to make a long story short, here we are today.
Ronnell Richard:And I've run four different agencies that have done some of
Ronnell Richard:the similar stuff, selling technology products and SAS
Ronnell Richard:products, telecom products, b2b growing those organizations
Ronnell Richard:leading their sales efforts. And you know, today, so I'm one of
Ronnell Richard:those agencies that do a lot of consulting and coaching for
Ronnell Richard:channel agencies and for carriers and suppliers that are
Ronnell Richard:looking to expand their businesses in indirect channel.
Ronnell Richard:And we run this little brand called business and bourbon,
Ronnell Richard:which is doing pretty well too.
Wesleyne Greer:Little brand business and bourbon. So you had
Wesleyne Greer:a very, I would say, different upbringing, because so many
Wesleyne Greer:people that own their own businesses today, I call them
Wesleyne Greer:first generation business owners. So they don't really
Wesleyne Greer:understand how to run a business. They they're really
Wesleyne Greer:they're like learning as they go falling and failing and coming
Wesleyne Greer:back up. So what's one thing that you would say, you growing
Wesleyne Greer:up in the business, watching your parents as entrepreneurs?
Wesleyne Greer:How has that helped you in your career?
Ronnell Richard:So I think it's, I'll say this, there are a
Ronnell Richard:lot of people that have experience of parents being
Ronnell Richard:entrepreneurs. The difference in my upbringing, and this is
Ronnell Richard:something that I would tell any of you entrepreneurs out there,
Ronnell Richard:or leaders in business, just in general, involve your kids in
Ronnell Richard:the process. You know, the difference is between my
Ronnell Richard:upbringing and lots of others that had entrepreneurial parents
Ronnell Richard:is they knew their parents did something, but they weren't
Ronnell Richard:really involved in it. I was involved in it in a daily basis.
Ronnell Richard:You know, when I was, I can tell you right now, when I was in the
Ronnell Richard:third grade, and when I was eight years old, I'd come home,
Ronnell Richard:we lived about three blocks away from my elementary school, there
Ronnell Richard:was a bus stop, right outside of just on the next block over from
Ronnell Richard:my house, I'd hop on the bus, and I ride that bus downtown to
Ronnell Richard:where my parents shop was, and then I'd be there and I work
Ronnell Richard:there, I'd be on the cash register, and all those things
Ronnell Richard:that you do. And so yeah, the difference for me is, I was
Ronnell Richard:really involved. And, you know, there's some might say, came out
Ronnell Richard:a little bit of a cost. I wasn't the kid who had a lot of toys,
Ronnell Richard:and all that sort of thing. But, you know, I learned some skills
Ronnell Richard:I learned through experience and things that people don't know,
Ronnell Richard:you know, well into their adulthood. And so that's one of
Ronnell Richard:the differences for me, right? Being engaged in. So in the
Ronnell Richard:business. And so, you know, when I started my businesses, I
Ronnell Richard:follow my parents example, right? So my kids, now they
Ronnell Richard:didn't have to take the bus. I wasn't, I wasn't gonna take the
Ronnell Richard:bus. They didn't have to do that. But my kids are now both
Ronnell Richard:college students, but I have very fond memories of elementary
Ronnell Richard:school, and then getting off of their little school bus, I'd
Ronnell Richard:pick them up from the school bus, drive them right to my
Ronnell Richard:office, and they'd sit in cubicles right next to all of my
Ronnell Richard:employees doing their homework and all that other stuff. So
Ronnell Richard:they've always been involved and engaged in the business that
Ronnell Richard:I've been involved in, as well as including business and
Ronnell Richard:bourbon, my daughter and my son will back we're about to head to
Ronnell Richard:Tampa for an event and my daughter will be there working
Ronnell Richard:that event.
Wesleyne Greer:That's awesome. I know. Recently, my son asked
Wesleyne Greer:me said, Mommy, why does it seem like you need a CRM to live?
Wesleyne Greer:Like, I'm so glad you asked. That means you've been actively
Wesleyne Greer:listening to my conversations. And then my younger son was
Wesleyne Greer:like, so I'm curious. I heard you talking about such and such,
Wesleyne Greer:how much money did you make on that? Like, it's like, the
Wesleyne Greer:things that they are hearing. And that gives us an opportunity
Wesleyne Greer:as parents to really help them understand like, Hey, this is
Wesleyne Greer:what I do every day and this is how I help people. So these
Wesleyne Greer:things that you hear me say over and over and over again, this is
Wesleyne Greer:the why behind it. And I really commend you for involving your
Wesleyne Greer:kids in the business because I do think that that's one thing
Wesleyne Greer:that us as leaders as whether you're a sales leader within a
Wesleyne Greer:company or you own your own business, we don't actually tell
Wesleyne Greer:our kids how the how right but they just see what's happening
Wesleyne Greer:at that moment. They see whether we're stressed out which When
Wesleyne Greer:we're gone, but they don't understand all the little baby
Wesleyne Greer:steps involved in getting there.
Ronnell Richard:Okay, Wesleyne, here you are touching on
Ronnell Richard:something that I really wanted to talk to you about. And so I'm
Ronnell Richard:going to talk about it really quick. So my book is coming out
Ronnell Richard:this year. And it's called, you know, shut the hell up and sell.
Ronnell Richard:And what you're talking about right now is really kind of the
Ronnell Richard:crux of what my book is about. It's two parts. It's one part
Ronnell Richard:philosophy. And it's one part execution, right? So, as a sales
Ronnell Richard:leader, Coach and Trainer, you know, I've personally hired and
Ronnell Richard:trained hundreds of salespeople, right. And I've been involved
Ronnell Richard:with other firms that coached and trained salespeople. And one
Ronnell Richard:of the things that I see that's consistent in this is that
Ronnell Richard:trainers and coaches will go out to companies and they will teach
Ronnell Richard:people and whatever their tactical. They'll teach and
Ronnell Richard:tactical execution, right. And when they leave the people that
Ronnell Richard:were successful, well, they're still successful, and the people
Ronnell Richard:that were failing, they're usually still filling, right.
Ronnell Richard:And so as I sat down to think about my book, and this took a
Ronnell Richard:few years to really kind of marinate and think about what
Ronnell Richard:how I wanted to present myself and that that type of media
Ronnell Richard:thought about how can we be most most effective and making impact
Ronnell Richard:and helping people? And so I think about kids, you just made
Ronnell Richard:a diss talked about educating your son. And you know, I
Ronnell Richard:thought about discipline, see if your kid does something wrong,
Ronnell Richard:like a lot of us that are a little bit older, we got we've
Ronnell Richard:had those experiences where we got spankings, or we got
Ronnell Richard:weapons, right. And as I used to call them my house, so there's
Ronnell Richard:always that kid that did something wrong, got the
Ronnell Richard:spanking. And what did he he kept doing the same thing and
Ronnell Richard:just kept getting more spankings and just kept getting used to
Ronnell Richard:the spankings. It didn't really change the behavior just kind of
Ronnell Richard:got used to the spankings. Right. So I look at that from a
Ronnell Richard:salesperson standpoint in sales, coaching and training. And what
Ronnell Richard:is lacking is philosophy, understanding, right? See,
Ronnell Richard:there's a big difference in when that child does something wrong.
Ronnell Richard:And you say, hey, look, look, son, here's why that's wrong.
Ronnell Richard:Here's the impact of what you're what you just did, right? You
Ronnell Richard:did that. And this is going to happen as a result. And let me
Ronnell Richard:tell you how I know that, I know that because here's my
Ronnell Richard:experience. Now, when you do that, it makes a total different
Ronnell Richard:impact in terms of learning. And so what I set out to accomplish
Ronnell Richard:in my book is really teach my philosophy on why these things
Ronnell Richard:are important, why they matter why there, they will impact your
Ronnell Richard:business and correlate that back to my own personal experience
Ronnell Richard:through stories of my own past, um, to help people better
Ronnell Richard:understand. So my goal, my focus in training and coaching sellers
Ronnell Richard:moving forward is to connect them with the philosophy of why
Ronnell Richard:we do what it is that we do not just go do this, and it will
Ronnell Richard:result in that because you know what I've seen it for again, I'm
Ronnell Richard:25 years now in sales, it doesn't work. Now, don't get me
Ronnell Richard:wrong, there are always outliers. But by and large, it
Ronnell Richard:just doesn't work. Because people can't really commit to
Ronnell Richard:process and commit the frameworks and commit the
Ronnell Richard:structures unless they can really understand why that's so
Wesleyne Greer:good. And, you know, I guess I didn't even know
Wesleyne Greer:that we have the same philosophy because a lot of times, that's
Wesleyne Greer:the missing piece, right? It's you have these people, and
Wesleyne Greer:they're watching out so quick, right? One of the the biggest
Wesleyne Greer:things that a lot of companies are talking about these days is
Wesleyne Greer:the lack of diversity, right in leadership positions, whether
Wesleyne Greer:it's women or underrepresented minorities, and I'm like, Yeah,
Wesleyne Greer:so the reason is, because you don't have enough entry level
Wesleyne Greer:people. And those entry level people that you get in, you're
Wesleyne Greer:not giving them enough ante to understand the why behind what
Wesleyne Greer:they're doing. And so they just washed out, they just leave,
Wesleyne Greer:they're like, Well, why am I here? Why am I doing this? And
Wesleyne Greer:so when I'm working with people, that's like, one of the very
Wesleyne Greer:first things that we do, they're like, oh, yeah, we want to do
Wesleyne Greer:this, we want to do this want to do that? I want to do this. I'm
Wesleyne Greer:like, Yeah, okay. So what you need to do is you need to stop
Wesleyne Greer:and think about the why. And then even as a leader, so many
Wesleyne Greer:times a leader wants to be upfront and answer the questions
Wesleyne Greer:or be the one that gets the acclaim and fame. And I'm like,
Wesleyne Greer:No, you have to the only way your salespeople are going to
Wesleyne Greer:learn is if you step behind, and let them do and if they fall,
Wesleyne Greer:that's okay. You explain to them, Hey, you weren't
Wesleyne Greer:successful because this happened, or that happened? Or
Wesleyne Greer:you did a great job. These are the things you did really,
Wesleyne Greer:really well. Right. So really helping them understand what's
Wesleyne Greer:happening underneath the scenes. And as you were talking,
Wesleyne Greer:something that popped in my brain that I literally never
Wesleyne Greer:thought of is my mom, her degrees are in early childhood
Wesleyne Greer:education. And when she disciplined us it was same way.
Wesleyne Greer:It's like, okay, you did this wrong, but let me help you
Wesleyne Greer:understand why and I do the same thing with my kids. And I think
Wesleyne Greer:that has actually helped me. So you just unlocked something for
Wesleyne Greer:me.
Ronnell Richard:Wesleyne you know, what you learn after lots
Ronnell Richard:of years of managing and leading people, and especially in an
Ronnell Richard:entrepreneurial environment that there are a lot of correlations
Ronnell Richard:to and this is isn't something to denigrate people, it's just
Ronnell Richard:human nature. But there are a lot of correlations to
Ronnell Richard:parenting. There just is, you know, a lot of the things that
Ronnell Richard:you do in parenting to be successful and parenting, you,
Ronnell Richard:you apply to leadership and sales, leadership and business
Ronnell Richard:leadership and vice versa.
Wesleyne Greer:You know, it's so often I'm like, I don't want
Wesleyne Greer:to denigrate anyone. And I often find myself like, I asked
Wesleyne Greer:people, Do you have kids? Right? Because like people want and
Wesleyne Greer:sometimes they say, No, I'm like, do you have nieces or
Wesleyne Greer:nephews? Because when you think about something that way, and
Wesleyne Greer:I'm like, I'm not saying that your salespeople are white kids.
Wesleyne Greer:But let's use a real world example or something that you've
Wesleyne Greer:done, you know, coaching your kids sports team, okay? Do you
Wesleyne Greer:go get the soccer ball? And do you kick the ball for them to
Wesleyne Greer:make the goal? No. So why are you actually doing that? Why are
Wesleyne Greer:you going and closing the sale for them? You tell them how to
Wesleyne Greer:do it, right? You lead them. And so when we're able to help
Wesleyne Greer:people understand that connection, I really think
Wesleyne Greer:that's how they grow. So you went from the jewelry industry
Wesleyne Greer:to a completely different industry. And one thing that I
Wesleyne Greer:say often now you guys love hearing me say this is stop
Wesleyne Greer:hiring your competitors rejects. Right? So you knew how to sell
Wesleyne Greer:in the jewelry industry? What of those skills did you find
Wesleyne Greer:transferable when you completely transitioned,
Ronnell Richard:super easy, super easy. And this is why I
Ronnell Richard:love really great, like retail salespeople, they understand how
Ronnell Richard:to build a connection, and a short period of time to really
Ronnell Richard:understand the relationship building piece, one of the
Ronnell Richard:challenges that we've had over the years, when, you know, we
Ronnell Richard:hire you hire folks out of out of college right is and that's
Ronnell Richard:their first entry into the business world is everything's
Ronnell Richard:really academic, right? Everything's really academic,
Ronnell Richard:and they're great at spreadsheets and graded, you
Ronnell Richard:know, trying to do presentations and things of that nature. But
Ronnell Richard:at the end of the day, I had a hot sales manager telling me
Ronnell Richard:this when I first started in jewelry, a gazillion years ago,
Ronnell Richard:he said, you know, go make a friend, at the end of the day.
Ronnell Richard:That's what you learn in that environment, how to connect with
Ronnell Richard:someone how to do a, I'm a big fan of Always Sunny in
Ronnell Richard:Philadelphia, and there's a character named Mac on that. And
Ronnell Richard:he had he does an ocular pet. What does basically, when people
Ronnell Richard:come into their bar, he looks at his eye, okay, they're clear,
Ronnell Richard:he's good. I did my ocular packet. Anyway, you learn how to
Ronnell Richard:I don't want to say size people up, because I don't believe in
Ronnell Richard:like, you know, because you also learn that, hey, don't judge
Ronnell Richard:anyone, like, don't judge anyone like that person that's walking
Ronnell Richard:in, it's dusty. And they can be a millionaire, right? But you
Ronnell Richard:learn how to find connection faster, you learn how to build a
Ronnell Richard:relationship faster, because in that business lesson, you walk
Ronnell Richard:into my store, what happens in that first, even that first 15
Ronnell Richard:seconds is impactful how I greet you how I look at you, if I
Ronnell Richard:extend my hand, you learn the importance of all those little
Ronnell Richard:things right in terms of building a connection with that
Ronnell Richard:person in front of you. So when I transitioned to technology,
Ronnell Richard:oh, man, I was way ahead of the game way ahead of the game.
Ronnell Richard:Because here's the thing, sometimes people think that the
Ronnell Richard:technology or they leave too much with the tech, they lose
Ronnell Richard:too much with what their value props of their product and
Ronnell Richard:service or their product are. But at the end of the day, your
Ronnell Richard:value props don't matter to me, what matters to me is me and my
Ronnell Richard:business and what's going on with my business. Again, this
Ronnell Richard:stuff is all in the book guys is coming out. So like, you know,
Ronnell Richard:that's what we teach. That's what it is that we teach in the
Ronnell Richard:book is like, we need to create connection, you need to find out
Ronnell Richard:what you think doesn't matter, we need to find out what's going
Ronnell Richard:on in that person's world. What matters most of them, because
Ronnell Richard:what matters, most of them. Nine times out of 10 is not your
Ronnell Richard:product, it's not your services. But once you understand what
Ronnell Richard:really matters to them, you can find a way to take your product
Ronnell Richard:and your services and paint that in a way to where it impacts
Ronnell Richard:what they really care about. Like that's one of the things I
Ronnell Richard:always in my companies, we've sold bandwidth for a whole bunch
Ronnell Richard:of years. And bandwidth was the fix all for everything. Whatever
Ronnell Richard:else you this is what I've always taught my salespeople,
Ronnell Richard:like, Oh, we got to find what the pain is find their pain,
Ronnell Richard:that's fine they care about and then we're going to frame that
Ronnell Richard:our solution in a way to where it impacts us. Because it will
Ronnell Richard:it can as long as we paint the picture the right way. So
Ronnell Richard:anyway, my long way of answering your question, that ability to
Ronnell Richard:connect with people that ability to build the build the basic
Ronnell Richard:framework for a relationship
Wesleyne Greer:fast, and I think you hit the nail on your
Wesleyne Greer:head on the head. What is most important it is those
Wesleyne Greer:transferable sales skills. I don't care what you sell before,
Wesleyne Greer:but if you're a good salesperson in one industry, I can teach you
Wesleyne Greer:my product because my product is great. Like you said it's all
Wesleyne Greer:about bandwidth, but who cares? At our product, let me make sure
Wesleyne Greer:that you know how to connect with the person. Let me make
Wesleyne Greer:sure that you fully know how to diagnose and understand what
Wesleyne Greer:their challenges are, then we bring the product knowledge back
Wesleyne Greer:in. And in these technical industries that I worked with in
Wesleyne Greer:STEM, everybody wants to leave with the product. Nobody cares
Wesleyne Greer:about that crap. Like, nobody cares about it. When I was a
Wesleyne Greer:salesperson, I used to tell people I speak engineer, because
Wesleyne Greer:my clients are engineers. So what did I have to do? I had to
Wesleyne Greer:understand all of the technical language that they were using
Wesleyne Greer:all of those things that they were talking about, and connect
Wesleyne Greer:that back to our product, right? And if we think about that,
Wesleyne Greer:like, I just love what you said, it's all about bandwidth. But
Wesleyne Greer:which bits and pieces do I need to connect with? They need more
Wesleyne Greer:bandwidth.
Ronnell Richard:You know, Wesleyne, I am, you're just
Ronnell Richard:about to hear this from me because you don't know this
Ronnell Richard:about me. So I'm originally from Ohio, oh, h i o grew up in Utah.
Ronnell Richard:And so my parents moved to Utah, when I was like four years old,
Ronnell Richard:and open businesses, and businesses that cater to mostly
Ronnell Richard:African American community, we're talking about the 80s and
Ronnell Richard:90s. So like, I'm a born disrupter, it's what I do. It's
Ronnell Richard:what I've always done. It's all that I know. So I say that to
Ronnell Richard:say I give the problem you made mention of the salespeople and
Ronnell Richard:how they're all product based, right and focused on their
Ronnell Richard:product value props and everything, which is absolutely
Ronnell Richard:true. But I give them a pass, because it's not their fault.
Ronnell Richard:They're part of a system that creates that. Because when you
Ronnell Richard:get that job at whatever tech company, and you sit down, and
Ronnell Richard:you go to their two weeks of training, or whatever it is, you
Ronnell Richard:know, what they're focusing 90% of that training, here's our
Ronnell Richard:product, here's why it's awesome. Here's our value props,
Ronnell Richard:you know, and so when I say I'm disrupting, I'm coming in, I'm
Ronnell Richard:kicking in the door. And I'm saying no, that's not how we do
Ronnell Richard:it. And I say, look, tech company, you can add all of
Ronnell Richard:these technical overlay people, right? When I started my career
Ronnell Richard:in technology, I didn't know anything. I didn't know what a T
Ronnell Richard:one was, it didn't matter, though, what didn't matter is
Ronnell Richard:that I had the resources to be able to bring in those people.
Ronnell Richard:So when I say you have all these technical overlays? Do we have
Ronnell Richard:to know our product? Sure, do we have to know our product as much
Ronnell Richard:as we think no, because you know, what our customer wants is
Ronnell Richard:they want somebody that will attend to their needs, that
Ronnell Richard:cares about what they care about. And it's a resource for
Ronnell Richard:solutions. So like, as a salesperson, I don't need to
Ronnell Richard:know everything about the product, I don't know everything
Ronnell Richard:I need to be up, I need to absolutely be a resource to it,
Ronnell Richard:and you absolutely have that overlay or that specialists that
Ronnell Richard:can bring it in, they can help to really create the solution
Ronnell Richard:that's tailor made to that customer. So again, what I'm
Ronnell Richard:saying is that what we're doing and what I'm doing with my book,
Ronnell Richard:and what I'm doing with my coaching and train is disrupting
Ronnell Richard:a system that is built improperly. Does that make
Ronnell Richard:sense?
Wesleyne Greer:Absolutely. I think one of the things that
Wesleyne Greer:boils my skin is when you start talking to some of these larger
Wesleyne Greer:enterprise companies, they're like, oh, yeah, we have sales
Wesleyne Greer:enablement. Oh, yeah, we do our sales training. I'm like, You're
Wesleyne Greer:doing product training, you're not actually teaching people how
Wesleyne Greer:to sell. And then you know, you're like, it's not the
Wesleyne Greer:salespersons fault. I go a little bit deeper. And like, I
Wesleyne Greer:see so much stuff on LinkedIn about this is how you cold call,
Wesleyne Greer:this is how you do this, or this is how you do that. Like they're
Wesleyne Greer:talking about symptoms, right? But I'm like, Hey, if you're
Wesleyne Greer:able to sell all of this to the salespeople, the problem is not
Wesleyne Greer:the salespeople, it's the sales leadership, it's the companies,
Wesleyne Greer:they're not providing what they need. Because if I am a good
Wesleyne Greer:sales manager, I'm going to teach you what you need. You
Wesleyne Greer:don't need to go out there and spend $1,000, to learn how to
Wesleyne Greer:cold call or how to write a script. So that's for me is the
Wesleyne Greer:big issue. It's the companies, it's the sales managers. And
Wesleyne Greer:then again, when we say it's not the salespeople problem, it's
Wesleyne Greer:not the sales managers problems, because they were the number one
Wesleyne Greer:salesperson, they got promoted. And all they know how to do is
Wesleyne Greer:what they know how to do. That's it. Right? They don't know,
Ronnell Richard:virtually, because we're here on that.
Ronnell Richard:Because, again, this is part of the problem in the system. Like,
Ronnell Richard:again, Wesleyne. We're right here with this. So your path to
Ronnell Richard:sales management is to be a great seller, right? A great
Ronnell Richard:individual contributor, but you and I know that the skill set
Ronnell Richard:that it takes to be a great leader, and the skill set that
Ronnell Richard:it takes to be a great individual contributor are very
Ronnell Richard:different. They're very different. And so you know,
Ronnell Richard:that's why were you talking about these weak sales,
Ronnell Richard:management and leadership. It's because they don't know how to
Ronnell Richard:do it properly. All they know to do is what they did, and you
Ronnell Richard:can't it's like Michael Jordan, becoming a coach Michael Jordan
Ronnell Richard:is a he's a horrible coach, because Michael Jordan is just
Ronnell Richard:like, Listen, what you do is you do a crossover. You go between
Ronnell Richard:the legs, you go, you do a windmill, and then you dunk on
Ronnell Richard:him. And meanwhile, I'm sitting here at six foot and 200 pound a
Ronnell Richard:light. But Mike, I can't do that. Well, why can't you I can
Ronnell Richard:do. So you can't you know, you have to have that ability to
Ronnell Richard:really, first of all be able to invest in others. really care
Ronnell Richard:about others because let's be honest, a lot of really
Ronnell Richard:successful salespeople are very selfish, you gotta be, it just
Ronnell Richard:is what it is, you know, bigger egos. And so yeah, when you talk
Ronnell Richard:about that sales, leadership and sales management, I think
Ronnell Richard:there's another opportunity for disruption too, in working with
Ronnell Richard:these companies and how they hire what they look for. And
Ronnell Richard:then hey, I get it. If you're a top salesperson, you want to be
Ronnell Richard:a sales leader, we got to do better in how we train these
Ronnell Richard:folks and how we prepare them for success. Whenever someone
Ronnell Richard:fails under my watch, this is always been always been my
Ronnell Richard:monitor, if they fail under my watch, that's on me. If I hire
Ronnell Richard:somebody for a role, and they're not successful, I take it
Ronnell Richard:personally. Does that mean that I don't fire anybody knows,
Ronnell Richard:sometimes you got to fire people. And that doesn't work
Ronnell Richard:out. And yes, there is some culpability that they have as
Ronnell Richard:well, right ownership they have to take but for me, I'm always
Ronnell Richard:taking it's I think it starts for anyone that's in a hiring
Ronnell Richard:position and looking and saying, Hey, look, what am I doing to
Ronnell Richard:best prepare that person for success in this role that I'm
Ronnell Richard:putting him in? In the sales tech sales world, there's room
Ronnell Richard:for a ton of improvement.
Wesleyne Greer:One thing that I always ask leaders, because a
Wesleyne Greer:lot of times they're like, oh, yeah, this person isn't
Wesleyne Greer:producing, they're not doing this and not doing this. They're
Wesleyne Greer:not doing that. And so I say, Well, okay, let me ask you a
Wesleyne Greer:question. Have you given that person 100% of what they need to
Wesleyne Greer:be successful? And they have to pause and think, and I think
Wesleyne Greer:probably 99% of the time, they say no, I have not right? And
Wesleyne Greer:that's the thing before we place blame on operations isn't doing
Wesleyne Greer:this product isn't doing this salespeople aren't doing this?
Wesleyne Greer:What in and of yourself, have you done to ensure that you're
Wesleyne Greer:managing across, up and down? Right, so those things that
Wesleyne Greer:sales managers, salespeople, we're always placing blame. And
Wesleyne Greer:then as a leader, as an entrepreneur, you take it
Wesleyne Greer:personally, right? It's like, but I hired this person who
Wesleyne Greer:thought they were gonna be good, what happened? Right, like, what
Wesleyne Greer:did I do something wrong with them? And so what you as
Wesleyne Greer:somebody who seems very introspective, what are your
Wesleyne Greer:tips when you have somebody who may be on the fringes and
Wesleyne Greer:they're not doing right? How do you deal with that situation?
Ronnell Richard:Oh, communication? Yeah, I mean,
Ronnell Richard:like, I had a leader that I learned, I learned from a long
Ronnell Richard:time ago. And I always kind of apply this in my business, I
Ronnell Richard:believe, in some respects, you over communicate like, so this
Ronnell Richard:particular scenario, where you're talking about, hey, look,
Ronnell Richard:maybe they're not meeting expectations, and there's, you
Ronnell Richard:know, over communicate, here's what's going to happen. When you
Ronnell Richard:do that, and you're really honest with where we're at, and
Ronnell Richard:where people are at. They're going to either go one of two
Ronnell Richard:ways, they're going to go like this, they're gonna really check
Ronnell Richard:in, or they're gonna check out. And both are good. Both are
Ronnell Richard:good. I often say like, you know, people, certain people, I
Ronnell Richard:someone's watching this right now, I really lean into Ron out,
Ronnell Richard:too. So if you haven't noticed, I lean into who I am. Because
Ronnell Richard:there's certain people that are watching this right now.
Ronnell Richard:Wesleyne. And they're like, you know, this guy, I dig, man, this
Ronnell Richard:is my guy. And other people are like, Oh, no, I'm out this dude.
Ronnell Richard:I don't like him. And part of that, again, is because I over
Ronnell Richard:communicate a little bit, right. And I think that gets us to
Ronnell Richard:success faster. And bringing this back to the salesperson,
Ronnell Richard:you know, if you over communicate, you sit down, you
Ronnell Richard:have that conversation with them, and you tell them hey,
Ronnell Richard:look, this is exactly where and you tell them what you're
Ronnell Richard:concerned about what's going on on your end, like right and how
Ronnell Richard:they relate to that. They're gonna go one of two ways. And I
Ronnell Richard:believe in making it and controlled emotion. I am an
Ronnell Richard:emotional leader. I'm a controlled emotional leader. I
Ronnell Richard:don't ever I think a lot of great coaches are that way. If
Ronnell Richard:you look at like, sports coaches that are really successful, like
Ronnell Richard:Nick Saban, Nick Saban is he may look emotional at times on the
Ronnell Richard:sideline, oh, he's not he's controlled, he's sending a
Ronnell Richard:message. And so I've learned some I would share with leaders
Ronnell Richard:out there learn how to use emotion as your tool. never, I
Ronnell Richard:never get out of pocket. I never lose control. But I will place a
Ronnell Richard:colorful expletive I'll do different things at different
Ronnell Richard:that really kind of shoot the message but it's always under
Ronnell Richard:control. That's always respectful, but it's just
Ronnell Richard:another way of sending home the message. So again, bring it back
Ronnell Richard:I'd sit down have a conversation, put all the cards
Ronnell Richard:on the table, all the cards on the table that's going to get
Ronnell Richard:you fastest to wherever it is you want to go going through all
Ronnell Richard:of your let me do my 90 Day performance plan I'm going to do
Ronnell Richard:I'm putting you on for now man, you know what that'll do usually
Ronnell Richard:it'll usually get people just kind of dragging it out dragging
Ronnell Richard:it out and still underperforming, put all the
Ronnell Richard:cards on the table there they're gonna check in or they're gonna
Ronnell Richard:check out and both of those are good for you because you don't
Ronnell Richard:want someone dragging along hanging and not really checked
Ronnell Richard:in and if someone really was want to check in with you want
Ronnell Richard:that you want a little more emotional. You want them to be a
Ronnell Richard:little more emotionally connected, because that means
Ronnell Richard:they're going to work hard and you can lean into them more
Wesleyne Greer:i communication, something that so often in our
Wesleyne Greer:relationships, whether professionally or personally, we
Wesleyne Greer:don't do right and a lot of times it's like you're this
Wesleyne Greer:shrinking violent when there's difficult conversations to be
Wesleyne Greer:had, but it's better to just come out front and be like, hey,
Wesleyne Greer:we need to have a conversation. And these are the things that
Wesleyne Greer:you're doing well, these are things are not going so well. So
Wesleyne Greer:how can we move forward? Right? Just having that upfront,
Wesleyne Greer:honest, open communication with your employees really helps you
Wesleyne Greer:grow as a leader, and helps them grow as a individual. So you
Wesleyne Greer:have this really cool business, I want you to tell us a little
Wesleyne Greer:bit about it. How did it come to be? What's it called, and what
Wesleyne Greer:you guys do there?
Ronnell Richard:Sure. So um, so I run a couple of companies,
Ronnell Richard:again, we have a sub, I have a channel sales agency that sells
Ronnell Richard:b2b products for mostly SAS products for larger technology
Ronnell Richard:companies, right. And I do coaching and consulting, but as
Ronnell Richard:well, which I mentioned earlier, but what people get most excited
Ronnell Richard:about is business and bourbon. And, you know, like I said,
Ronnell Richard:earlier, in this conversation, I'm a born disrupter, it's who I
Ronnell Richard:am. And we are, here's the big broad statement, a, we are
Ronnell Richard:disrupting the way that business is being done. Okay. And this
Ronnell Richard:goes back to some of my core philosophies on how people sell,
Ronnell Richard:right, and how we sell which is product based, and all that. And
Ronnell Richard:so, when I say disrupting how we're doing business, we do that
Ronnell Richard:by creating experiences and creating events that really help
Ronnell Richard:to create a foundation and an environment for connecting at a
Ronnell Richard:higher and deeper level, where I told you that I lean into who I
Ronnell Richard:am, the reason I lean into who I am, is because I want to connect
Ronnell Richard:with the people that are in on me as fast as possible. And
Ronnell Richard:people that aren't, I don't care, because I know the people
Ronnell Richard:that are in and on me, those are people that I'm going to be able
Ronnell Richard:to do business with, because we've got high alignment, right?
Ronnell Richard:Maybe they got kids like I got maybe they curse every now and
Ronnell Richard:then may they enjoy whiskey, all those sorts of things, right.
Ronnell Richard:And so we'll connect at a deeper level, which will allow us to do
Ronnell Richard:better business and do business for longer. All right. So that's
Ronnell Richard:what we do at business and bourbon by creating these
Ronnell Richard:experiences, both in person and virtual experiences that connect
Ronnell Richard:business professionals and sales leaders so that they can create
Ronnell Richard:those types of deeper relationships. Right. So the
Ronnell Richard:ways that we do that, again, we have an in person event that
Ronnell Richard:travels across the country, which is a we call whiskey
Ronnell Richard:wisdom and collaboration we do we have whiskey tasting, we have
Ronnell Richard:our chef, our Food Network, Chef, Steve Beatty, who prepares
Ronnell Richard:food pairings on site, we have dynamic speakers, we have a
Ronnell Richard:panel discussion. And you know, the focus of this, I'm giving
Ronnell Richard:you the shortened condensed version, those are just kind of
Ronnell Richard:the highlights. But the focus of this is the audience. It's the
Ronnell Richard:people that are in attendance, we want to serve them, we want
Ronnell Richard:to serve them, we want to create an environment where they can
Ronnell Richard:connect with other people, right? So this high energy is
Ronnell Richard:not sitting, there's a lot of moving around, there's a lot of
Ronnell Richard:getting to know people. Because, you know, again, we understand
Ronnell Richard:that I understand through my 25 years in business, that the key
Ronnell Richard:to doing great business and doing better business is finding
Ronnell Richard:people that you have great high alignment with and connecting
Ronnell Richard:with them. So that's one of the things we do we also do virtual
Ronnell Richard:stuff as well, we have a fantastic webinar series, which
Ronnell Richard:I don't even like call it a webinar, because when people
Ronnell Richard:think webinar, they think like traditional webinar where it's
Ronnell Richard:like people talking at you, but we don't do that like we are
Ronnell Richard:when I say disrupting, like even my partners, our corporate
Ronnell Richard:partners, and sponsors have a hard time doing what is asked of
Ronnell Richard:them on our platforms, because I tell them, hey, listen, I say
Ronnell Richard:listen, big company don't pitch. You don't get to pick your
Ronnell Richard:product. That's all they know how to do is okay, here's my
Ronnell Richard:money. Okay, so I get to speak. Okay, cool. Well, I'm gonna
Ronnell Richard:speak and say, hey, well, you know, we do XYZ new, here's what
Ronnell Richard:you do, you bring value to the audience, you can share based
Ronnell Richard:upon your expertise, it just has to be a valuable, impactful
Ronnell Richard:share that's going to make get at high emotional impact with
Ronnell Richard:our audience. Because I understand, again, going back to
Ronnell Richard:what it is that we're about, we're about creating this
Ronnell Richard:environment that is conducive to building relationships and
Ronnell Richard:connection, right? And so that's going to happen when I've got
Ronnell Richard:when you come on Wesleyan, you speak and you talk about
Ronnell Richard:something that's not Oh, I do this, and I do it. Nobody can
Ronnell Richard:sit. When you talk about hey, look, you know, here's how you
Ronnell Richard:can be a better leader. Here's why I think the sales model is
Ronnell Richard:flawed and how you can do better. And then what happens
Ronnell Richard:people are like, Oh, she I dig her. I need to find out more
Ronnell Richard:about her. But they also talk amongst themselves. They're
Ronnell Richard:like, Oh, that was pretty good. What did you think of that? No,
Ronnell Richard:I thought and guess what happens organically and naturally,
Ronnell Richard:people connect at a higher level. So again, we do that we
Ronnell Richard:do virtual whiskey tasting experiences. We do virtual
Ronnell Richard:cocktail experiences. Each of these are designed for different
Ronnell Richard:things. Our webinar series, again, is a virtual version of
Ronnell Richard:our in person where we we do a mixer where people get to
Ronnell Richard:connect and collaborate and then our panel gets to engage with
Ronnell Richard:the audience. We don't talk with them. We involve them in the
Ronnell Richard:discussion and the discussion. and serves them so anyone that
Ronnell Richard:hops on one of my platforms, like the first thing, you'll
Ronnell Richard:find that they're going to be panelist is that you're going to
Ronnell Richard:get like two three questions from me. And then we're done.
Ronnell Richard:Because we really lean into what the audience needs. Because
Ronnell Richard:we've done our events all over the country. And you know, what
Ronnell Richard:people care about in Missoula, Montana is way different than
Ronnell Richard:what people care about in Tampa, you know, and vice versa. So
Ronnell Richard:like, that's what we do. We bring whiskey as part of it. But
Ronnell Richard:it's not about the whiskey guys. It's called business and bourbon
Ronnell Richard:for reason. It's always business before bourbon, always been this
Ronnell Richard:before. Bourbon, the whiskey a lot of people that come to our
Ronnell Richard:events and they don't drink, and that's fine. Because it's not
Ronnell Richard:about drinking. It's about connecting with people. It's
Ronnell Richard:about doing better business through building deeper
Ronnell Richard:relationships.
Wesleyne Greer:Wow, that is amazing. There were so many
Wesleyne Greer:things that you said that really resonated with me, I think the
Wesleyne Greer:one thing is that I feel like networking is broken, right? The
Wesleyne Greer:way the traditional model of networking is very broken,
Wesleyne Greer:right? Because you show up, you do your little elevator pitch,
Wesleyne Greer:you're like, Okay, what business do you have for me? You don't
Wesleyne Greer:have anything, okay, I'm gone. And I'm never coming back.
Wesleyne Greer:Right. That's one thing. And then on the flip side, on the
Wesleyne Greer:business, corporate sponsorship side, I'm really feeling again,
Wesleyne Greer:the same thing, oh, I'm here to just pitch myself. And something
Wesleyne Greer:that I really hold on to is educate them and they will come
Wesleyne Greer:right you don't have to be pushing. Don't be so pushy.
Wesleyne Greer:Don't be spiked, definitely down their throat, teach them
Wesleyne Greer:something. And that like, Oh, I got that for free. Like, what
Wesleyne Greer:would I get if I paid a little something for it? Right, like,
Wesleyne Greer:make them curious. And so it sounds like you're doing really
Wesleyne Greer:amazing things traveling throughout the country, as well
Wesleyne Greer:as virtually so when you think about your career, what is one
Wesleyne Greer:thing that you are most excited about accomplishing? You've done
Wesleyne Greer:so much? I don't know. Can you pin it down to one.
Ronnell Richard:So that's always been hard for me. And
Ronnell Richard:it's been hard for me because I'm given my background. And
Ronnell Richard:given where you know, where we come from, we being my family.
Ronnell Richard:And I've never been one to I've had trouble with gratitude. And
Ronnell Richard:I've been working on that over the last couple of years. And so
Ronnell Richard:a lot of things that I've accomplished, and I've done, I
Ronnell Richard:didn't really take time to really be grateful for it and be
Ronnell Richard:like, oh, man, that was pretty dope, like, so it's been like,
Ronnell Richard:just checking off boxes. Okay, did that are next do that do
Ronnell Richard:that. And so I'm learning to do better with that. Which makes
Ronnell Richard:that a difficult question for me, right. But overall, the
Ronnell Richard:thing that I'm most grateful for, and my biggest
Ronnell Richard:accomplishment, it's my kids, man, like just seeing them go
Ronnell Richard:into young adulthood and both go and then natural tracker of
Ronnell Richard:college students and everything, right? It's just, it's I'm
Ronnell Richard:witnessing their lifestyle, the things that they've been able to
Ronnell Richard:experience the things that are normal for them. Like, I'm
Ronnell Richard:seeing generational change, like, right in front of my eyes.
Ronnell Richard:I mean, like, you know, I'm from we're from Youngstown, Ohio,
Ronnell Richard:man, oh, from, we're from steel mill country, and I just see an
Ronnell Richard:experience through their eyes, how things that are really,
Ronnell Richard:really abnormal for me, are just normal for them. And to me,
Ronnell Richard:that's beautiful. And part of that comes from my
Ronnell Richard:entrepreneurial journey, you know, and when I say lifestyle,
Ronnell Richard:guys, I'm not just talking about loan money and stuff, it's just,
Ronnell Richard:I'm talking about culturally, you know, like, they've been
Ronnell Richard:able to be raised in a diverse environment where they're not
Ronnell Richard:overly impressed by the BS, you know, so yeah, and a little tip
Ronnell Richard:for my entrepreneurial folks out there people in general, but
Ronnell Richard:especially entrepreneurs, it's five to nine plans, because you
Ronnell Richard:know, in entrepreneurship, money is gonna come, money's gonna go,
Ronnell Richard:I've seen a lot of success, and I've seen some massive failure.
Ronnell Richard:And so the one thing that I started that when my son who's
Ronnell Richard:the oldest one, he was a couple, and six months old son like that
Ronnell Richard:started saving. And so there was always something regardless of
Ronnell Richard:my business doing this and all that, that was always there. And
Ronnell Richard:so now with them being in college, I have that to draw on.
Ronnell Richard:And that's, that is, again, made a lot lost a lot had all those,
Ronnell Richard:those cars that you guys are like idolizing, like, yeah, I've
Ronnell Richard:owned them, exotic cars and all that stuff, but like, and
Ronnell Richard:they've come and gone. But that's always been there. And so
Ronnell Richard:that's the thing that I'm most proud of.
Wesleyne Greer:I love it. And generational change, I think
Wesleyne Greer:that's how I can kind of sum up the thing that you're you're
Wesleyne Greer:most excited about accomplishing and listening to you. I was
Wesleyne Greer:thinking about my son the other day, I was dropping him off at
Wesleyne Greer:school. He's like, Yeah, we had this conversation on the bus and
Wesleyne Greer:people were talking about how many states they've been to. And
Wesleyne Greer:I was like, I didn't want to say anything, because I've been to
Wesleyne Greer:25 states and they've only been to like one or two. And it's
Wesleyne Greer:because it's cultures like, oh, I travel for work. I need to
Wesleyne Greer:bring my kids to like, Come on, let's go. We're going somewhere.
Wesleyne Greer:Right. And so I think that the way that we're a But to impart
Wesleyne Greer:to change what has happened to us or the experiences we've had
Wesleyne Greer:in our children is really something that we can hang our
Wesleyne Greer:hat on. Oh, this has been a great conversation. What is the
Wesleyne Greer:one best way that people can get in contact with you?
Ronnell Richard:Everywhere? Can't find me. I'm slipping. I'm
Ronnell Richard:absolutely slipping but you can go find me on LinkedIn. Ron l
Ronnell Richard:Richards. There's only one so far and two Ns two L's you can
Ronnell Richard:Google business and bourbon, Ron l Richards any of that stuff
Ronnell Richard:you'll find plenty ways to contact with me you can always
Ronnell Richard:email me Ron L at Ron l richards.com. Doesn't get
Ronnell Richard:doesn't get any easier than that. Ron L at Ron l
Ronnell Richard:richards.com. Two NS two L
Wesleyne Greer:I love it. By now. This has been an amazing
Wesleyne Greer:conversation. We have talked all the way from starting out
Wesleyne Greer:working in your parents business to what you're doing now giving
Wesleyne Greer:back to your children. Thank you so much for sharing your time,
Wesleyne Greer:your talent, your expertise and your energy with us today.
Ronnell Richard:No, thank you. I really appreciate the
Ronnell Richard:opportunity to sit and chop it up with you. And it's always an
Ronnell Richard:honor anytime anyone would offer up their platform and allow me
Ronnell Richard:to run my mouth. So was saying I appreciate it.
Wesleyne Greer:Thank you so much again, and that was another
Wesleyne Greer:episode of the science of selling stem and anything that
Wesleyne Greer:you do, always remember to transform your sales. Until next
Wesleyne Greer:time.
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